Our customer care team at Designed Gifts is here to guarantee 100% customer satisfaction.

Read our FAQ before contacting using.

To check the status of your order, please navigate to the Track Your Order page.

If you would like to receive a replacement pendant, contact us below.

We typically respond within 24 to 48 hours, though during exceptionally busy periods with high order volumes, our response time may extend to up to 72 hours. We appreciate your understanding and patience!